Public speaking and effective communication

09:00 – 13:00 COURSE SESSION DAY 1
09:00 – 13:00 COURSE SESSION DAY 2

The 4 Pillars of Public Speaking

The speech: constructing and presenting a successful speech while optimally managing the time factor

• The power of words
• Means of influencing interlocutors
• Means of creating mental images
• Improvisation techniques

Nonverbal communication: knowing how to impart the impression of one’s self to recipients

• Facial expressions
• Posture
• Gestures
• The voice: volume, tone, managing breathing for calmness

The emotions: emotionality and memory control

• Controlling the initial approach: social anxiety and its relationship to performance, how to avoid moments of impasse
• Learning to manage stress by recognizing its “key” role
• Empathy, ability to interpret the moods of those attending and behave accordingly

The audience: managing the audience

• Creating an atmosphere of serenity and involvement
• Attracting and maintaining attention, capturing participants’ interest
• Effectively manage objections, interruptions, and disturbances
• Stir up interventions
• Manage feedback (negative or positive) appropriately and positively

The course will be carried out through live lectures. Practical examples will be showcased, providing delegates with real life examples to be applied in their daily job life.

For online trainings the access link will be sent 2-3 days before the start of the training.

5% discount for registrations within 1 month before the start of the training, 10% discount for registrations within 2 months before the start of the training. VAT not included. Please inquire for discounts for multiple registrations. Discounts are not cumulative.

Cancellation terms

In order to cancel enrolment to an event, please email info@pharmaeducationcenter.it within 2 weeks before the starting date of the event. Once this term will be expired, the entire fee will be charged.

Participant replacement

It is possible to replace a participant attendance without additional cost, simply by contacting info@pharmaeducationcenter.it. It is asked to notify the participant replacement request within 5 days before the starting date of the course/event, specifying the full name and surname of the enrolled participant as well as the full name and surname of the substitute.

Training cancellation

If the minimum number of participants is not reached, Pharma Education Center reserves the right to cancel or schedule the event for another date. Formal communication will be given within 5 days before the event date. In this case Pharma Education Center will refund the registration fee in full and without additional charges. Alternatively, the participant can request a spendable coupon for participating in another PEC event scheduled in the current year.