Emotional intelligence training course: managing emotions in performance

  • 1° EDITION: 22-23 October 2024
  • 2° EDITION: 25-26 March 2025
  • Online
  • Italian

Training overview

Have you ever found yourself in the position of not being able to express your feelings effectively or overemphasizing what you felt and later regretting what you said or how you said it?

The training course “Emotional intelligence training course: managing emotions in performance” aims to develop your natural emotional intelligence allowing you to improve your communication performance in different types of contexts, especially at work.

As much as emotions represent our “energy capital” to draw on, we sometimes perceive them as an obstacle to our daily and professional actions. Knowing how to understand our emotions means accessing useful information for understanding our behaviours and orienting them strategically in facing challenges and thus improving the quality of our lives.

Within the course, starting from personal awareness, we will analyse the emotional aspects useful for managing ourselves and professional relationships in a profitable way through practical methods applicable to one’s daily professional life.

Through the exercises participants will be actively involved in building the competence to be acquired, they will be able to increase awareness of their own emotional states, the first step to be able to manage them positively in favour of performance.

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Key points of the training

  • Emotional intelligence: why it matters
  • The role of emotions in performance

09:00 – 13:00 COURSE SESSION DAY 1
09:00 – 13:00 COURSE SESSION DAY 2

Emotional intelligence: why it matters

  • What is EQ
  • What are emotions
  • Emotions and Icebergs
  • The relationship between emotional intelligence and performance
  • EQ model in action
  • Acquiring emotional awareness
  • Self-Management, how to be strategic and evaluate alternatives
  • Self-Direction, drawing energy from purpose

The role of emotions in performance

  • Changing perspective to modify one’s emotional states and behaviors
  • From fear to courage
  • Eustress and Distress: the difference between tonic stress and toxic stress
  • How to manage stress to achieve goals
  • Creating a functional organizational climate for performance
  • Organizational Engagement through Emotion Management
  • Trust influences Productivity
  • Empathy, the key competency in relationship management
  • How to develop leadership with emotional intelligence

Professionals involved in the pharmaceutical sector: Manager, Key Talent, Professional.

The course will be carried out through live lectures. Practical examples will be showcased, providing delegates with real life examples to be applied in their daily job life.

For online trainings the access link will be sent 2-3 days before the start of the training.

5% discount for registrations within 1 month before the start of the training, 10% discount for registrations within 2 months before the start of the training. VAT not included. Please inquire for discounts for multiple registrations. Discounts are not cumulative.

Cancellation terms

In order to cancel enrolment to an event, please email info@pharmaeducationcenter.it within 2 weeks before the starting date of the event. Once this term will be expired, the entire fee will be charged.

Participant replacement

It is possible to replace a participant attendance without additional cost, simply by contacting info@pharmaeducationcenter.it. It is asked to notify the participant replacement request within 5 days before the starting date of the course/event, specifying the full name and surname of the enrolled participant as well as the full name and surname of the substitute.

Training cancellation

If the minimum number of participants is not reached, Pharma Education Center reserves the right to cancel or schedule the event for another date. Formal communication will be given within 5 days before the event date. In this case Pharma Education Center will refund the registration fee in full and without additional charges. Alternatively, the participant can request a spendable coupon for participating in another PEC event scheduled in the current year.


Gabriella Campanile

Gabriella Campanile

Senior Trainer, executive coach, HR consultant, assessor Emotional Quotient

Gabriella Campanile is a senior Trainer, executive coach with ACC credentials – recognized by the International Coach Federation, HR consultant, Emotional Intelligence expert and Emotional Quotient assessor. She carries out training activities for corporates of various sectors in Italy in the field of managerial skills and soft skills. She is an HR consultant in SMEs, she is also General Manager in Daxo Group and Co-Founder of the Women 4.0 Community. She collaborates with the University of Siena, she is lecturer at the Master Executive Multicultural Diversity Management and she is Author of publications and articles on behalf of the University of Florence and Pisa.

Register now

Early Bird 10%
Within 2 months before the start of the training
Early Bird 5%
Within 1 month before the start of the training
Full price


Training materials available for attendees

Certificate of attendance

Senior trainers with hands-on experience

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