How to develop leadership with emotional intelligence

09:00 – 13:00 COURSE SESSION DAY 1
09:00 – 13:00 COURSE SESSION DAY 2

1. Fundamentals of leadership

• Leader or boss?
• Manager vs. leader

2. Leadership and emotional intelligence in performance

• Emotional intelligence, predictor of success
• The role of emotional intelligence in decision-making processes
• The critical success factor, understanding and working with emotions

3. The leader’s self-management

• Knowing how to direct one’s emotions even in times of stress
• Finding the energy to find new alternatives to critical situations

4. Excellent leadership, self direction

• How vision can improve careers
• Being a master of one’s emotions and influencing others

5. Intrinsic motivation and empathy

• Leadership and intrinsic motivation, why it matters in leadership
• How empathy can generate effectiveness in leadership management

The course will be carried out through live lectures. Practical examples will be showcased, providing delegates with real life examples to be applied in their daily job life.

For online trainings the access link will be sent 2-3 days before the start of the training.

5% discount for registrations within 1 month before the start of the training, 10% discount for registrations within 2 months before the start of the training. VAT not included. Please inquire for discounts for multiple registrations. Discounts are not cumulative.

Cancellation terms

In order to cancel enrolment to an event, please email info@pharmaeducationcenter.it within 2 weeks before the starting date of the event. Once this term will be expired, the entire fee will be charged.

Participant replacement

It is possible to replace a participant attendance without additional cost, simply by contacting info@pharmaeducationcenter.it. It is asked to notify the participant replacement request within 5 days before the starting date of the course/event, specifying the full name and surname of the enrolled participant as well as the full name and surname of the substitute.

Training cancellation

If the minimum number of participants is not reached, Pharma Education Center reserves the right to cancel or schedule the event for another date. Formal communication will be given within 5 days before the event date. In this case Pharma Education Center will refund the registration fee in full and without additional charges. Alternatively, the participant can request a spendable coupon for participating in another PEC event scheduled in the current year.